As we all know, the best host is nothing without great customer support. Today we decided to try their customer support and our email was responded to by MidPhase within minutes!

We sent our email question to them at 2:00PM and we had our response at 2:19PM. We sent a followup to them on 2:19PM and we received a response to the followup on 2:24PM. Incredible!

Our email at 2:00PM:

Hey,

Do you have fantastico on your shared plans?

Thanks

Their response received on 2:19PM:

Hello Scott,

We do have Fantastico on our shared plans, here is a link to the
supported scripts and their versions:
http://netenberg.com/fantastico_scripts.php

Please let me know if I can be of further assistance.

Matthew Berry
Technical Support Manager

Our first experience with MidPhase support was incredible! Two thumbs up! We’ll continue to update you as we need more technical-related support requests in the future.